1. Detailed description of goods and/or services

National Male Clinic is a business in the Male Health industry.

  1. Delivery policy

Subject to availability and receipt of payment, requests will be processed within 3 working days and delivery confirmed by way of email or whatsapp .

(for e.g. booking number / booking voucher etc. and must mention the use of courier and/or postal services and associated costs, if applicable.)

  1. Export restriction (Optional)

The Shipping options on this website is available to South African clients only. International Shipping can be arranged on request. We do not take any responsibility for how long International shipping takes during Covid 19 delays. This is out of our control. please wait for your parcel to reach u.

  1. Return and Refunds policy

The provision of goods and services by National Male Clinic is subject to availability. In cases of unavailability, NMC will refund the client in full within 30 days. Cancellation of orders by the client will attract a 30% administration fee.

(If appropriate – provide details of your policy regarding damaged goods. Also mention guarantees, warranties, etc.)

  1. Customer Privacy policy

NMC shall take all reasonable steps to protect the personal information of users. For the purpose of this clause, "personal information" shall be defined as detailed in the Promotion of Access to Information Act 2 of 2000 (PAIA). The PAIA may be downloaded from:

  1. Payment options accepted

Payment may be made via Visa, MasterCard, Diners or American Express Cards or by bank transfer into the National Male Clinic bank account, the details of which will be provided on request.

  1. Card acquiring and security

Card transactions will be acquired for NMC via PayGate (Pty) Ltd who are the approved payment gateway for all South African Acquiring Banks. DPO PayGate uses the strictest form of encryption, namely Secure Socket Layer 3 (SSL3) and no Card details are stored on the website. Users may go to to view their security certificate and security policy.

  1. Customer details separate from card details

Customer details will be stored by NMC separately from card details which are entered by the client on DPO PayGate’s secure site. For more detail on DPO PayGate refer to

  1. Merchant Outlet country and transaction currency

The merchant outlet country at the time of presenting payment options to the cardholder is South Africa. Transaction currency is South African Rand (ZAR).

  1. Responsibility

NMC takes responsibility for all aspects relating to the transaction including sale of goods and services sold on this website, customer service and support, dispute resolution and delivery of goods.

  1. Country of domicile

This website is governed by the laws of South Africa and NMC chooses as its domicilium citandi et executandi for all purposes under this agreement, whether in respect of court process, notice, or other documents or communication of whatsoever nature. NMC, Po Box 19460, Linton, 6017

  1. Variation

NMC may, in its sole discretion, change this agreement or any part thereof at any time without notice.

  1. Company information

This website is run by National Male Clinic (sole trader based in South Africa trading as National Male Clinic and with M Fourie and C vd Merwe as (Director(s)/Member(s)/Owner(s)).

  1. National MAle Clinic contact details

Company Physical Address:  Port Elizabeth, Eastern Cape, South Africa, 6000


Telephone number: +27 41 368 9326